- Shipping & Returns
Shipping & Returns
Thank you for shopping at Landscape Lighting Company.
If you are not entirely satisfied with your purchase, we're here to help.
You have 30 calendar days to return an in stock item from the date you purchase it. Special order items are non-returnable.
To be eligible for a return, your item must be unused and in the same condition that you received it. Your item must be in the original packaging.
Your item must include the receipt or proof of purchase. You must first acquire consent for return of an item via email @ firstname.lastname@example.org.
Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item.
If your return is approved, we will initate a refund in the original method of payment.
Shipping - Returns
You will be responsible for paying your own shipping costs for returning your item. Shipping costs are non-refundable.
If you need to return an item, please Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.
Shipping costs are calculated at the time of purchase and determined by order total. Orders totaling $100.00 or more are shipped free of charge. All orders $99.99 and below are charged at a flat rate of $9.50. Heavy and bulky items require special attention and must be shipped separately. For these items, a standard rate will be charged. Please note that orders shipped to Hawaii and Alaska may incur additional shipping charges